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Frequently Asked Questions

Plumbing Maintenance and Repair

  • How often should I schedule plumbing maintenance?

    It’s recommended to schedule plumbing maintenance annually to ensure everything is in good working order and to prevent costly repairs.

  • What common issues are addressed in plumbing maintenance?

    Common issues include leaky faucets, slow drains, running toilets, and checking for signs of pipe corrosion or water damage.

Drain Cleaning

  • How do I know if my drains need cleaning?

    Signs you need drain cleaning include slow draining water, foul odors, frequent clogs, and gurgling noises coming from your drains.

  • Is chemical drain cleaner safe to use?

    It’s better to avoid chemical cleaners as they can damage pipes. Professional drain cleaning methods, like hydro-jetting or snaking, are much safer and more effective.

Drain Camera Inspection

  • What kind of problems can be detected during a drain camera inspection?

    Drain camera inspections can detect blockages, tree root intrusions, pipe breaks, cracks, corrosion, leaks, and misaligned joints. It’s also useful for determining the exact location of the problem within the pipe system.

  • Can a drain camera inspection locate underground pipes?

    Yes, the camera system often includes a transmitter that allows plumbers to locate the position and depth of the pipe from above ground, making it easier to pinpoint problem areas without unnecessary excavation.

Kitchen Plumbing

  • What are the common kitchen plumbing issues?

    Common issues include leaky faucets, clogged drains, broken garbage disposals, and water line issues related to dishwashers.

  • Can I install a garbage disposal myself?

    While DIY installation is possible, it’s safer to have a professional install the disposal to avoid leaks or electrical issues.

Bathroom Plumbing

  • What causes a toilet to keep running?

    A running toilet is usually caused by a faulty flapper or fill valve. These parts can wear out over time and may need to be replaced.

  • Why is my shower draining slowly?

    Slow shower drains are often caused by hair and soap buildup in the pipes. Regular drain cleaning can help prevent this issue.

Slab Leaks

  • How can I tell if I have a slab leak?

    Signs of a slab leak include unexplained increases in water bills, damp or warm spots on the floor, low water pressure, and the sound of running water when no taps are on.

  • How are slab leaks repaired?

    Slab leaks can be repaired by either rerouting the pipes or breaking through the foundation to fix the affected area, depending on the severity and location of the leak.

Water Heaters

  • How long does a water heater last?

    Most water heaters last between 8-12 years, depending on the type, usage, and level of maintenance.

  • What are signs that my water heater needs repair?

    Signs include inconsistent water temperature, strange noises, rusty water, or visible leaks around the unit.

Water Softeners

  • How do I know if I need a water softener?

    Signs you need a water softener include spotting on dishes, dry skin after showering, soap not lathering well, and a buildup of scale in pipes or appliances.

  • How often should I maintain a water softener?

    Water softeners should be serviced every 6-12 months to ensure they are functioning properly, and the salt level should be checked regularly.

Commercial Plumbing

  • How does commercial plumbing differ from residential plumbing?

    Commercial plumbing systems are larger, more complex, and typically handle higher usage demands. They often involve specialized equipment and plumbing codes specific to commercial settings.

  • How can I prevent plumbing problems in my business?

    Regular maintenance, proper drain usage, and timely repairs can prevent most commercial plumbing issues.

Gas

  • How can I tell if I have a gas leak?

    Signs of a gas leak include a rotten egg smell (due to an additive in natural gas), hissing sounds near gas lines, or dead plants in the area of the leak.

  • Can I install a gas line myself?

    No, gas line installation and repairs should always be handled by a licensed professional to ensure safety and compliance with local codes.